Peter and Rita Parmar, store managers, were on-site when the tornado lashed the city. They were joined inside by family members and several customers. Rita watched in terrified awe as the storm swept by them, amazingly not damaging the store or the mobile home they share behind it.
The following day, the Parmars instituted new business hours to accommodate the influx of customers while factoring in not having power during those three weeks. They opened the store each day with the sunrise and closed it with the sunset, conducting all business transactions manually, with details kept in a ledger. Regular customers and new customers needed everything from flashlights and toilet paper to snacks and water.
For many people, Rick’s Express #3 was a beacon of hope during the dark and scary weeks following the tornado. Marilyn Stamps, a long-time employee at Rick’s, said the store never closed, despite the challenges they faced. Customers were gracious every time they visited the location.
Power of Community
Right off Highway 61 by Rick’s Express #3 and in the downtown area of Rolling Fork, the effects of the tornado and rebuilding can be seen. People are working on homes, businesses and debris-cleanup. The sense of community is strong, and it can be felt within Rick’s.
On a normal day, operating from 7 a.m. until 7 p.m., Marilyn said their customers enjoy buying and playing all Mississippi Lottery games, especially scratch-offs. She said they sell more $20 games than any other. At times, lines are snaked all around the small, tidy store as customers patiently wait their turn.
The staff members at Rick’s Express #3 believe their success in the business is being available for customers, providing the desired products and customer service. If a customer needs anything, power or no power, they know Rick’s Express #3 is there.